Food and Beverage operations vary greatly from full-service operations that include restaurants, bars, room service and catering to providing a simple continental breakfast. It is one of the most important operations in the hospitality industry. Developing standards and levels of performance and controlling the areas of purchasing, pricing and food cost are the key factors to consider. Students will be trained in all areas of restaurant operations. They will also learn the regulations of food services.

The Food & Beverage Operations have grown tremendously since and are still improving. Restaurants today have their very own personal touch, topped with great ambiance, sumptuous meals and excellent service. Students, who aspire to be part of this colourful journey, will comfortably fit into the Food & Beverage Operations.

• Students must be ages 16 and above
• Completion of 9 years of education
• Completion of Junior Middle 3
• or equivalent

• Safety at work
• Hygiene at work
• Security at work
• Personal skills and attributes
• Customer care
• Product knowledge
• Billing and checking procedures
• General pre-service procedures
• Provide a table service
• Provide a silver service
• Provide a counter service
• Provide a carvery or buffet service
• Provide other styles of table service
• Provide a table drinks service
• Front Office Operations
• Hospitality Operations System
• Guest Services
• Housekeeping
• Industrial Attachment (6 months)